FAQs
Securing in-home care for an elderly loved one is a big decision. You want the best, most compassionate, professional home care you can find. Martell & Co. has offered exceptional home health care in Grand Rapids, Muskegon, and West Michigan for two decades. If you have questions, you’ll find the answers to them here.
Homemaking FAQs
Here are a few of the most common questions we receive about our Homemaking Services.
What kinds of homemaking services do you offer?
We provide a full array of homemaking services from light housework like dusting, to cleaning kitchens and bathrooms, to full meal prep, and more.
How often do you provide homemaking services?
The frequency of our service depends on what you or your loved one needs, whether it’s dusting every few days, or laundry every week. We cater to your schedule.
Can I have confidence in the individuals who come to my home?
You certainly can! We take extraordinary care in hiring, vetting, and training our staff so you can rest easy knowing you’re getting the best in-home services possible.
Personal Care FAQs
It’s normal to have questions about the personal care we offer to our West Michigan clients and their families. Here are a few of the most common.
What types of personal care services do you offer?
Our services cover everything you or your loved one require to enjoy daily living, including bathing, dressing, exercise, wellness activities, and any daily life activities.
What hours are your caregivers available?
We will schedule our caregivers around your daily activities and the hours you choose for your in-home assistance.
Do I have the choice of a male or female caregiver?
Our goal is for you to be as comfortable and confident with your in-home care as possible, so you always have the choice of your caregiver’s gender.
Respite Care FAQs
Respite care allows family members to take some time off from caring for an elderly loved one. Here are a few of the more common questions people have.
What hours are your respite care team available?
We will build their hours around your needs and desired schedule.
I’m anxious about leaving my loved one in someone else’s care. How can I know they’ll be well cared for?
Our staff of experienced, professional caregivers are thoroughly trained and vetted so that they can deliver top quality, compassionate in-home care to every client in every circumstance.
I’m only looking for in-home care for one or two times a week. Can you do that?
We provide in-home respite care for your loved one on whatever basis you need. We can schedule it week to week or longer term, whichever suits you.
Medication Setup FAQs
We provide in-home Medication Setup to ensure your elderly loved on is receiving their medications accurately. Here are some basic questions we receive most frequently.
Is in-home care a safe way to manage my loved one’s medications?
One of the leading causes of death in Americans over 65 is medication errors. Our medication setup helps patients effectively and safely manage their medications.
How does your in-home medication plan work?
Typically, an in-home care RN will come to your house, review your loved one’s medications with their physician to determine the accurate dosages and frequency, and set up a dispenser that will alert the patient when it is time to take each of their medications.
What happens if the doctor changes one or more of the medications?
Because we’re in regular, ongoing contact with your loved one and their physician and monitor their medication schedule, we will be alerted to any changes in medications and adjust our in-home medication setup accordingly.
Wound Care FAQs
In-home wound care for the elderly is challenging, and often beyond the capability of family members. Our expert wound care team can help oversee the process.
Why is wound care for the elderly so difficult?
The natural healing process is much slower in elderly patients due to changes in the body with age. Our skin can’t repair itself as quickly and medical conditions such as diabetes and cardiovascular disease impair blood flow, slowing the healing process.
Why do older people get wounds?
There are many factors with aging that make the elderly more prone to wounds. The outer skin layer thins as we age and blood vessels become more fragile, which leads to bruising and bleeding under the skin. Also, the fat layer under the skin becomes thinner and we lose that padding that helps protect us from injury.
What kinds of in-home wound care do you provide?
We provide a full array of wound care service that includes dressing changes, skin condition management, medication management, infection management, and more. Everything that will promote the healing process in your loved one.
Nursing Care FAQs
When an elderly loved one requires in-home nursing care, it’s natural to have questions about the care we offer. Here are a few that will provide you some answers.
Are your in-home nursing care staff real nurses?
We have a full team of in-home nursing specialists, including fully-trained, licensed practical nurses (LPNs) and registered nurses (RNs).
What kind of in-home nursing care services do you provide?
Our in-home nursing care team is experienced in providing any nursing services your loved one may need, from simple medication management and nutrition, to care for various diseases, ventilator care, ostomy/gastrostomy care, catheter care, and more.
How frequently will your in-home nursing care team provide care to an elderly patient?
Our in-home nursing care is designed to meet the specific needs of your loved one. Depending on the situation, our nursing care team can provide assistance for an hour or two every few days, or up to 24 hours a day, 7 days a week.
Martell & Co.
In-Home Patient Services
Homemaking Services
Only need a little help around the house? Get assistance with daily chores, tidying, and more.
Respite Care
Do you or a primary caregiver need a break from taking care of a loved one? Our expert respite care team can handle everything so you can take the time away that you need.
Wound Care
If a loved one has sustained an injury or wound that you can’t care for on your own, our expert wound care team can oversee the healing process with you at home.
Personal Care Services
Support your loved ones who need assistance with bathing, dressing, exercise, and other activities of daily life.
Medication Setup
A registered nurse or licensed practical nurse can set up medications in a dispenser for a weekly or bi-weekly time period.
Nursing Care
We assist with routine and specialized medical care. If your loved one’s medical needs are too overwhelming or complex for you to handle, we are here to help and support.
Want to learn more about our values, team, and services? Don’t hesitate to reach out!
Visit Us
Office Locations
Office Hours
Mon - Fri: 9am - 4pm
Satu - Sun: Closed
We provide in-home care 24/7
Grand Rapids Area
4641 N Breton Ct SE
Grand Rapids, MI 49508
Muskegon Area
845 Oak Ridge Rd
Muskegon, MI 49441